Services | Information Technology Services
Services | Information Technology Services
Frequently Asked Questions
- Digital Resource Requirement
- Adobe Creative Cloud for Emily Carr Students
- Adobe Creative Cloud & Microsoft Office for Staff/Faculty
- Install ECU Public Printers on your Mac Laptop Updated Sept 19th, 2017
- Install ECU Staff/Faculty Printers on your Mac Laptop Authentication required. Updated Sept 19th, 2017
- How to Access Emily Carr E-mail
- Computer Lab Hardware and Software Specs (Fall '16 / Spring '17)
- Lab Schedules
- ECU FTP Guide
- CAMPUS WIRELESS ACCESS
- Soft Phone Mac User Guide.pdf
Common Utilities
- Verify your Unix/E-mail account is working
- Check your file quota
- Send an email to a class (Faculty only)
- Change email password (Done in Webmail)
- Report a problem with a lab computer
All Emily Carr students receive e-mail accounts and are directed to use it for Emily Carr communications. E-mail is an official means of communication with Emily Carr students by the faculty, administration and other service providers on campus. You can access your email, both on and off campus, from your laptop by going to webmail.ecuad.ca A new ECUAD e-mail service for smartphones is in testing phase and can be accessed at mobilemail.ecuad.ca Contact ithelp@ecuad.ca for questions regarding e-mail. Please send your student/staff/faculty number and your date of birth in the email.
myEC
Contact Student Services for questions and help with myEC accounts. You can reset your myEC password: https://starthere.ecuad.ca, click on "reset password". If you still require help, contact Student Services at: reghelp@ecuad.ca
DOC (Digital Output Centre)
For information on the services provided by the Digital Output Centre, click here.
Library Computer Workstations
All students may use library workstations for access to the library catalogue, research databases/ and web searching. Scanning stations are also available.
Curriculum Computer Labs
Access to some curriculum computer labs may be restricted by program area, and/or the student's year of enrollment. A list of labs and the Studio Technicians follows:
Labs: D3360/B1122/B1110/B4115 (Macintosh)
Studio Technician, Jim Oaten & Rod Christiansen, Rm B1116 604 629 4509 joaten@ecuad.ca
rchristiansen@ecuad.ca
Labs: A3080/C3232 (PC)
Studio Technicians,Stephen Wichuk & Jonny Ostrem, Rm A3035, Local 2994 swichuk@ecuad.ca ostrem@ecuad.ca
Access
Curriculum Lab are generally open during the same days and times as the campus. The Facilities Department posts the campus hours in several locations around the building, including at the Facilities office. Library hours are posted on the Library entrance door.
Printing
All laser printing throughout the campus are accessed through "Cash Cards". You can purchase a Cash Card from the vending machines, located near the service elevator on first and third floors.
Laser printing costs:
Black & White letter/legal $0.08
Black & White tabloid $0.18
Colour letter $0.80
Colour tabloid $1.55
Inkjet printing costs:
-Inkjet Matte Paper Printer: $5.50/page (Tabloid sheet)
-Inkjet Semi Gloss Paper Printer: $5.90/foot in length (17" wide roll)
Cash cards can also pay for copies made on photocopiers throughout the campus