Service Designer

Name of Organization: 
How to apply: 

Apply by submitting the following as a single PDF document to  with the email subject line: Summer Designership

  • 2-page resume
  • 1-page cover letter (clearly identify position of interest)
  • 50-word mission statement explaining why you are interested in applying human-centred design in your career
  • Up to three portfolio pieces (must include context as to why you included them)
  • Academic transcripts (unofficial is fine)


We particularly favour applications that demonstrate they have been designed with the readers in mind.  Be sure your cover letter explains why you are passionate about human-centred design and how you believe participation in this program will help you achieve your goals.  You must include all items, as incomplete applications, or applications that exceed the stated limits will not be considered.


Applications close at 11:59 pm ET on Tuesday, January 23rd 2018.  We sincerely thank all applicants for their interest, but due to the volume of candidates, we are only able to contact those who are selected for an interview. 


Opportunity Description + Organization Information: 

Bridgeable’s Designership Program is a unique internship that strives to provide students with an enriching educational experience while also allowing them to gain exposure to real-world strategic design projects.  The Designership begins with an intensive two-week training program, followed by project-based work in a multi-disciplinary team. 


Even though everyone contributes to all stages of the project, the Service Designer takes on the role of developing seamless, desirable and viable user-organization interactions across a multitude of touchpoints.


Designing great service experiences is what we do here and so you’ll be tasked with understanding both the target user’s experience and our partner organization’s ability to implement and scale. You will also help to quickly create and iterate holistic service concepts, bringing nuanced ideas to life using design disciplines like interaction or graphic design. Your strong design sense will come into play as you create artifacts that are both visually appealing and prompt buy-in from different stakeholders or users of the services we are designing for.



As a Service Designer, you will have the following key qualifications:

  • Proven experience with interpreting user research and translating insights in a visually compelling way 
  • Strong systems thinker and creative problem solver, able to translate user needs into end-to-end services engaging with multiple stakeholders
  • Demonstrated ability to prototype and iterate rapidly in low fidelity in co-creation / workshop sessions
  • Proficient in a variety of methods to convey ideas and concepts such as: wireframes, prototypes, story boards, etc
  • Experience producing story telling artifacts that are effective in communicating a user experience (e.g. journey map, storyboards) or detailing different 'touchpoints' on the user's journey through a service (e.g. service blueprint) in a simple and engaging way


As a successful candidate, you:

  • Aspire to improve people’s lives through the application of human-centred design
  • Love to work collaboratively to turn ideas into reality, working with people of diverse backgrounds
  • Have a skill or set of skills where you really excel – something that sets you apart from your peers
  • Empathize with others, and are able to see the world from someone else’s point of view
  • Are creative – both in the sense of being imaginative and having original ideas, and in the sense of creating new objects, services, experiences 
  • Participate in an eclectic set of interests and extra-curricular activities that are indicative of your curiosity about the world
  • Communicate effectively, whether the medium requires visual, verbal, or written communications, or all three
  • Embrace new experiences with a sense of humour and a sense of adventure
  • Strive for excellence and constantly find ways to be relentlessly useful


We welcome applicants from all undergraduate and graduate programs, including recent graduates, but preference will be given to students with formal academic training or past experience in areas relevant to Bridgeable’s capabilities: design research; business design/design strategy; and/or design disciplines (e.g. graphic, industrial, service, interaction). 


Participants will work full-time for a minimum of 16 weeks at our Toronto office, beginning on the 7th of May 2018.  Applicants must be legally entitled to work in Canada.  All positions are paid, commensurate with experience.   

Tuesday, January 23, 2018 - 11:59pm