Reservations Agent

Contact Information for Applicants:
Name of Organization: 
Hostelling International - Canada - Pacific Mountain Region
How to apply: 
Become Part of the Team

Please submit cover letter and resume as soon as possible to
Consideration of candidates will begin immediately.


Opportunity Description + Organization Information: 

HI Central Reservations
Vancouver, British Columbia


Reporting to the Assistant General Manager, Reservations Agents will be making telephone and web reservations for Pacific Mountain Region hostels and other hostels within the HI-C network. Multiple positions are available.

Embrace new challenges:

  • You check them in and out, offer them your expert advice and, like any good host, make sure their stay is an enjoyable one
  • Along with providing excellent customer service, you provide accurate, up to date information on our facilities, pricing, packages, and promotions via phone and e-mail
  • Provide front desk coverage and perform front desk duties as required

Working with US will include:

  • Full Time position
  • Available immediately upon selection of a qualified candidate
  • The starting wage is $12.00/hour for Reservations Agent shifts
  • An annual 4% vacation entitlement
  • Annual HI Membership
  • Commissions on sales
  • Eligibility for extended health and dental benefits
  • Eligible for MSP paid premiums



We want YOU if you have:

  • Prior customer service and/or call centre experience, preferably in the tourism industry
  • Excellent communication skills
  • Comfortable with speaking and responding to inquiries on the phone
  • A team player, friendly, and personable attitude
  • Ability to speak in English and French is an asset


Sunday, February 18, 2018 - 12:00pm