U-Pass BC FAQ

General

What is Compass U-Pass BC?
Is Compass U-Pass BC mandatory?
Who is eligible?
Can I get an exemption?
How long is my Compass U-Pass valid for?
What if my pass is damaged or defective?

Getting your U-Pass

How do I receive my Compass U-Pass?

Costs and Payments

How much will Compass U-Pass BC cost me?
If I don't pick up my pass am I still charged?
When do I pay for my Compass U-Pass BC card?

Using your U-Pass

What if I forget my pass/student ID?
What if I lose my student ID?
What if I lose my pass?
Can I loan my pass to a friend?
If I'm not able to use my pass, can I sell it to another person?

What is Compas U-Pass BC?

The Compass U-Pass BC program is an integrated comprehensive transportation package that provides students in Metro Vancouver with universal, accessible and affordable access to public transit and other sustainable transportation programs.

Passholders are entitled to the following transportation services offered by TransLink: Unlimited use of buses (including Community Shuttles), Skytrain and SeaBus transportation services within Metro Vancouver.

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Is U-Pass BC mandatory?

Yes, the program is mandatory. The success of the program relies on a bulk purchase so that students pay only $41.00 per month which is a significant discount in comparison to the retail price $172 for a three-zone pass.

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Who is eligible?

All Emily Carr undergraduate and graduate students are automatically in the Compass U-Pass BC Program except for the following student categories:

  • Outgoing Exchange students
  • Students in programs that are not offered at the Great Northern Way campus (i.e., BFA at North Island College; Online Program students; Headstart in Art students)
  • MAA Low Residence program students (except for July)
  • Continuing Studies students

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Can I get an exemption?

Mandatory Exemptions

Students fully enrolled in one of the following categories are automatically exempted from the Compass U-Pass BC program:

  • Students enrolled as Online (ONLN) students.
  • Out-going Exchange students for the term they are on exchange.
  • Students enrolled in the collaborative BFA at North Island College.
  • Students enrolled in the MAA Low Residence program (except for July).
  • Students enrolled in the Headstart program.
  • Continuing Studies students.
  • Students who are granted an official withdrawal from the University during the U-Pass Term.

Medical Exemptions

If you have a physical or psychological condition that has been officially diagnosed by a qualified medical professional and prevents you from using public transit, you may apply in the Student Services office for a medical exemption.

If you have the Persons with Disabilities (PWD) designation, come in to Student Services prior to the start of each semester with your Compass/BC Bus Pass for an exemption.

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How long is my Compass U-Pass valid for?

Your Compass U-Pass BC card is validated on a monthly basis and expires at the end of every month. You will be required to go online each month before the current pass expires to upload credit for the following month.

You can choose to set up monthly notifications to prompt you when it's time to load your pass and notify you when your request has been processed.

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Getting your Compass U-Pass

How do I receive my Compass U-Pass?

Students requiring a Compass card go to any authorized Translink vendor or skytrain kiosk to procure the card (cost of $6.00). To load U-Pass BC credit onto your Compass card you will need to log in to the U-Pass BC site: https://upassbc.translink.ca

Your credit will take 24 hours to load credit on your card. Make sure to load credit for upcoming month after the 16th of previous month. For example, U-Pass credit for September 2017 will be available as of August 16th, 2017.

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Costs and Payments

How much will Compass U-Pass BC cost me?

The U-Pass program costs $164 per semester ($41.00 per month).

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If I don’t pick up my pass am I still charged?

Yes, the Compass U-Pass program is mandatory. If you are eligible, and have not secured an exemption, you will be charged the Compass U-Pass fee whether or not you pick up your Compass U-Pass.

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When do I pay for my Compass U-Pass BC card?

The Compass U-Pass charges are included in your student fees. For fall and spring semesters, you will be assessed the Compass U-Pass BC fee at the beginning of each semester and will be charged for all 4 months of Compass U-Pass BC at once. 

For the summer semester only, you will be assessed and charged the Compass U-Pass BC fee on a term basis and are only eligible for Compass U-Pass BC in each term that you meet eligibility requirements. For example, if you are taking courses and meet eligibility requirements in Term 1 (May/June), you are only eligible to receive a Compass U-Pass BC for May and June and will not receive a Compass U-Pass BC for July and August.

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Using your Compass U Pass BC

What if I forget my student ID?

You must always carry your Emily Carr Student ID Card with your Compass U-Pass BC. The Compass U-Pass BC card is valid only when presented with valid student ID. If you forget your pass or your student ID, then you are required to pay the appropriate transit fare or you may be subject to fines and/or loss of Compass U-Pass BC privileges.

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Can I loan my Compass Card to a friend?

Cards are non-transferable so you may not loan your pass to anyone.

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If I’m not able to use my Compass Card, can I sell it to another person?

The Compass U-Pass BC card is not transferable. Lending or selling your Compass U-Pass BC card to another person, or attempting to use another person’s Compass U-Pass BC card, is an offence. Students need to carry additional photo ID to verify their identity and that they are currently registered as a student at an enrolled Compass U-Pass BC institution.

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